/* A management reading surface: explicit scope, a compact summary, then evidence. */
#app .management-operations{max-width:none;width:100%;padding:28px 36px 48px;overflow-y:auto;background:#f6f7f9;color:#202936;display:block}
.management-operations button,.management-calls-dialog button{min-height:40px}
.management-intro{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:24px}
.management-kicker{font-size:12px;letter-spacing:.12em;color:#708095;margin-bottom:8px}
.management-scope-title{font-size:24px;line-height:1.45;letter-spacing:-.02em}
.management-intro>div>span{display:block;margin-top:8px;color:#687587;font-size:13px}
.management-intro-actions{display:flex;align-items:center;gap:12px;flex-shrink:0}
.management-intro-actions .primary{border-radius:8px;padding:10px 16px}
.management-toolbar{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:14px 0;border-block:1px solid #e0e5eb}
.management-scope-controls{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.management-select{display:flex;align-items:center;gap:8px;color:#687587;font-size:12px;min-width:0}
.management-select select{min-height:40px;max-width:180px;background:#fff;border:1px solid #dce2e9;border-radius:6px;padding:6px 28px 6px 10px;color:#273549;font-size:13px}
.management-period-controls{display:flex;gap:2px;padding:3px;background:#e9edf2;border-radius:8px;flex-shrink:0}
.management-period-controls button{border:0;background:transparent;border-radius:6px;padding:7px 12px;font-size:13px;white-space:nowrap;min-height:36px;color:#626f81}
.management-period-controls button[aria-pressed=true]{background:#fff;box-shadow:0 1px 4px #20304814;color:#243c62;font-weight:650}
.management-source-path:empty{display:none}.management-source-path{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding-top:12px;font-size:13px;color:#315d87}
.management-status{min-height:32px;display:flex;align-items:center;justify-content:flex-end;font-size:11px;color:#748093}
.management-status p{margin:4px 0}.management-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.management-metric{background:#fff;border:1px solid #e0e5eb;border-radius:10px;padding:20px 22px;min-width:0;position:relative}
.management-metric-label{font-size:13px;color:#5a697e;display:block;margin-bottom:12px}.management-metric>strong{display:block;font-size:32px;letter-spacing:-.035em;font-weight:630;line-height:1.3;font-variant-numeric:tabular-nums;color:#203b57;overflow-wrap:anywhere}
.management-metric>small{display:block;margin-top:8px;color:#748194;font-size:11px;line-height:1.6}.management-metric-change{font-size:11px;color:#5d6f85;margin:14px 0 0;border-top:1px solid #eef1f5;padding-top:10px;line-height:1.65}
.management-metric>.text-button{font-size:11px;min-height:28px;padding:4px 0;margin-top:5px}
.management-caption{font-size:12px;line-height:1.75;color:#718094;margin:10px 0;overflow-wrap:anywhere}.management-coverage{display:flex;align-items:center;flex-wrap:wrap;gap:6px 22px;font-size:12px;color:#586a7c;margin:10px 0 20px}.management-coverage button{font-size:12px}
.management-attention{display:flex;flex-wrap:wrap;align-items:center;gap:8px 20px;padding:10px 16px;background:#fff8ed;border:1px solid #efe2c8;border-radius:8px;margin:0 0 20px;font-size:12px}.management-attention strong{color:#856627}.management-attention button{font-size:12px;color:#77613f}
.management-columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);align-items:start;gap:20px;margin-bottom:20px}.management-panel{min-width:0;background:#fff;border:1px solid #e0e5eb;border-radius:10px;padding:22px 24px;margin-bottom:20px}.management-columns>.management-panel{margin:0}
.management-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.management-panel h2{font-size:16px;line-height:1.5;margin:0;font-weight:650}.management-source-row{padding:15px 0;border-bottom:1px solid #eef1f5}.management-source-row:last-child{border-bottom:0}.management-source-label{display:flex;justify-content:space-between;gap:12px;font-size:13px;line-height:1.6;margin-bottom:9px}.management-source-label strong{font-weight:550;overflow-wrap:anywhere}.management-source-label>span{flex-shrink:0;font-variant-numeric:tabular-nums}
.management-bar{display:block;width:100%;height:5px;border:0;border-radius:3px;overflow:hidden;appearance:none;-webkit-appearance:none;background:#edf1f5}.management-bar::-webkit-progress-bar{background:#edf1f5;border-radius:3px}.management-bar::-webkit-progress-value{background:#5b83a9;border-radius:3px}.management-bar::-moz-progress-bar{background:#5b83a9;border-radius:3px}.management-source-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:6px}.management-source-actions small{color:#718094;font-size:11px;flex:1;line-height:1.65}.management-source-actions button{padding:3px 0;font-size:12px;min-height:32px}
.management-table-scroll{max-width:100%;overflow-x:auto}.management-panel table{width:100%;border-collapse:collapse;font-size:13px;margin-top:12px}.management-panel th,.management-panel td{padding:12px 8px;text-align:right;white-space:nowrap;border-bottom:1px solid #edf1f5;font-variant-numeric:tabular-nums}.management-panel th:first-child{text-align:left;padding-left:0;white-space:normal}.management-panel th:first-child button{text-align:left;line-height:1.5}.management-panel th:last-child,.management-panel td:last-child{padding-right:0}.management-panel thead th{font-size:11px;font-weight:450;color:#7b8899}.management-panel tbody th{font-weight:550}.management-panel tbody th>small{display:block;font-size:10px;color:#8190a2}.management-panel table button{font-size:12px;padding:0;min-height:32px}
.management-outcome-list{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin:20px 0}.management-outcome{display:flex;flex-direction:column;text-align:left;align-items:flex-start;gap:9px;background:#f8fafc;border:1px solid #e9edf3;border-radius:7px;padding:14px}.management-outcome span{font-size:12px;color:#65758b}.management-outcome strong{font-weight:600;font-size:22px;color:#2c435d;font-variant-numeric:tabular-nums}
.management-quality-line{display:flex;flex-wrap:wrap;gap:8px 28px;color:#66788f;font-size:12px}.management-quality-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.management-quality-grid dt{font-size:12px;color:#6d7a8d}.management-quality-grid dd{margin:8px 0;font-size:18px;font-variant-numeric:tabular-nums}
.management-disclosure{border-top:1px solid #e0e5eb;padding:8px 0;margin-top:12px}.management-disclosure>summary{cursor:pointer;font-size:13px;font-weight:550;color:#42566f;min-height:44px;padding:12px 0;line-height:1.55}.management-disclosure[open]>summary{margin-bottom:8px}.management-body>.management-disclosure{padding-inline:4px}.management-panel .management-disclosure{border-color:#edf1f5}
.management-work-links,.management-snapshot-stages{display:flex;gap:12px 22px;flex-wrap:wrap}.management-work-links button,.management-snapshot-stages button{font-size:13px}.management-definitions{color:#6d7b8e;line-height:1.85;font-size:12px;padding-left:20px;max-width:980px}.management-definitions li{margin-bottom:8px}.management-trend{max-height:320px;overflow-y:auto}.management-trend-row{display:grid;grid-template-columns:55px minmax(40px,1fr) 70px;align-items:center;gap:16px;margin:14px 0;font-size:12px;color:#60728b}.management-trend-row>span:last-child{text-align:right}.management-loading{padding:64px 20px;text-align:center;font-size:14px;color:#7a8b9e}
.management-calls-dialog{border:0;border-radius:12px;padding:0;width:min(800px,calc(100vw - 40px));max-height:88vh;color:#293d55;background:#fff;box-shadow:0 20px 80px #14223530}.management-calls-dialog::backdrop{background:#16263860}.management-calls-dialog>header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;padding:22px 26px 12px;border-bottom:1px solid #e1e7ee}.management-calls-dialog h2{font-size:20px;margin:0}.management-calls-content{padding:10px 26px 24px}.management-calls-content>input{min-height:44px;width:100%;border:1px solid #dce4ed;border-radius:7px;padding:10px 12px;font:inherit;font-size:14px}.management-call-row{padding:18px 0;border-bottom:1px solid #e5ebf1}.management-call-heading{display:flex;justify-content:space-between;gap:16px;font-size:14px}.management-call-heading>span{font-size:12px;color:#657c96;flex-shrink:0}.management-call-row>p:not(.management-caption){font-size:13px;color:#5f738c;margin:8px 0}.management-call-actions{display:flex;gap:24px;align-items:center}.management-call-actions button{font-size:12px;padding:4px 0}
@media(min-width:1450px){#app .management-operations{padding-inline:48px}.management-metric{padding:24px 28px}.management-columns{grid-template-columns:minmax(0,1.05fr) minmax(0,1fr)}}
@media(max-width:1100px){#app .management-operations{padding:24px}.management-toolbar{align-items:flex-start;flex-direction:column}.management-metrics{gap:10px}.management-metric{padding:16px}.management-metric>strong{font-size:27px}.management-columns{gap:14px}.management-panel{padding:18px}.management-select select{max-width:150px}}
@media(max-width:700px){#app .management-operations{padding:20px 14px 28px}.management-intro{display:block;margin-bottom:18px}.management-kicker{font-size:10px;margin-bottom:6px}.management-scope-title{font-size:20px}.management-intro>div>span{font-size:12px;margin-top:6px}.management-intro-actions{margin-top:14px;justify-content:space-between}.management-intro-actions .primary{font-size:13px;padding:9px 14px;min-height:42px}.management-intro-actions>.text-button{font-size:12px}.management-toolbar{gap:12px;padding:12px 0}.management-scope-controls{gap:8px;width:100%;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.management-select{display:block;font-size:10px}.management-select>span{display:block;margin-bottom:4px}.management-select select{max-width:none;width:100%;font-size:12px;min-height:40px;padding-left:8px}.management-scope-controls>.management-select:last-child:nth-child(3){grid-column:1/-1}.management-period-controls{width:100%}.management-period-controls button{flex:1;padding:7px 4px;font-size:12px;min-height:38px}.management-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.management-metric{padding:16px 14px;min-height:178px}.management-metric-label{font-size:12px;margin-bottom:10px}.management-metric>strong{font-size:27px}.management-metric>small{font-size:10px;line-height:1.55}.management-metric-change{font-size:10px;margin-top:10px;padding-top:8px}.management-metric>.text-button{margin-top:2px;font-size:11px;min-height:28px}.management-caption{font-size:11px}.management-coverage{font-size:11px;gap:2px 12px;margin-bottom:14px}.management-coverage button{font-size:11px;min-height:30px}.management-attention{padding:10px 12px;gap:2px 12px;margin-bottom:14px}.management-attention strong{width:100%}.management-attention button{font-size:11px;min-height:32px;text-align:left}.management-columns{grid-template-columns:minmax(0,1fr);gap:14px;margin-bottom:14px}.management-panel{padding:18px 16px;border-radius:9px;margin-bottom:14px}.management-panel h2{font-size:15px}.management-source-actions{gap:10px}.management-source-actions small{font-size:10px}.management-panel table{font-size:12px}.management-panel th,.management-panel td{padding:10px 5px}.management-panel table button{font-size:11px}.management-panel thead th{font-size:10px}.management-outcome-list{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:16px 0}.management-outcome{padding:12px 10px}.management-outcome span{font-size:11px}.management-outcome strong{font-size:21px}.management-quality-line{font-size:11px;gap:8px}.management-quality-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.management-source-label{font-size:12px}.management-disclosure>summary{font-size:12px}.management-calls-dialog{width:100%;max-width:none;max-height:100dvh;height:100dvh;margin:0;border-radius:0}.management-calls-dialog>header{padding:20px 16px 10px;position:sticky;top:0;background:#fff}.management-calls-content{padding:10px 16px 24px}.management-calls-dialog h2{font-size:18px}.management-call-heading{font-size:13px}.management-call-heading>span{font-size:11px}}
.management-filter-fold>summary{display:none}.management-filter-fold:not([open])>.management-scope-controls{display:flex}
@media(max-width:700px){
 .management-filter-fold{width:100%;order:2}.management-filter-fold>summary{display:block;min-height:36px;padding:8px 0;font-size:11px;color:#65758b;cursor:pointer}.management-filter-fold>summary::after{content:' ＋';float:right}.management-filter-fold[open]>summary::after{content:' −'}.management-filter-fold:not([open])>.management-scope-controls{display:none}.management-toolbar{gap:0;padding:8px 0}.management-period-controls{order:1}.management-filter-fold[open] .management-scope-controls{margin:6px 0 10px}.management-status{min-height:26px}.management-metric{min-height:154px;padding:14px}.management-metric>strong{font-size:26px}.management-metric-change{padding-top:7px;margin-top:9px}.management-intro{margin-bottom:16px}.management-intro-actions{margin-top:10px}.management-intro>div>span{margin-top:4px}.management-kicker{margin-bottom:5px}
}
.management-source-breadcrumb{display:flex;align-items:center;flex-wrap:wrap;gap:0 8px;color:#7b8ba0;line-height:1.6}.management-source-breadcrumb button{min-height:36px;font-size:12px;padding:4px 0}.management-source-breadcrumb>span{font-size:12px}
@media(max-width:700px){.management-source-breadcrumb{gap:0 6px}.management-source-breadcrumb button,.management-source-breadcrumb>span{font-size:11px}}

/* 电话里聊了什么(通话链路 v3,机器理解) */
.management-classes{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 4px}
.management-class{display:inline-flex;align-items:baseline;gap:6px;padding:6px 12px;border-radius:999px;background:#f3f5f8;color:#3c4652;font-size:13px}
.management-class strong{font-size:16px;font-weight:650;font-variant-numeric:tabular-nums;color:#1f2933}
.management-class.is-effective{background:#e8f4ec;color:#23643a}.management-class.is-effective strong{color:#1d5a32}
.management-class.is-refused,.management-class.is-rejected,.management-class.is-not_target{background:#fbf0e6;color:#8a4b17}
.management-conversation-columns{margin:16px 0 0}
.management-subpanel{min-width:0}
.management-subpanel h3{font-size:14px;font-weight:600;margin:0 0 6px}
.management-panel>.management-subpanel{margin-top:18px;padding-top:14px;border-top:1px solid #eef1f5}
.management-next-steps{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.management-next-steps span{display:inline-flex;align-items:baseline;gap:6px;padding:6px 12px;border:1px solid #e0e5eb;border-radius:8px;font-size:13px}
.management-next-steps strong{font-size:16px;font-variant-numeric:tabular-nums}
.management-questions{margin:8px 0 10px;padding-left:1.4em;display:grid;gap:10px}
.management-questions li{font-size:13px;line-height:1.6}
.management-questions p{margin:0;overflow-wrap:anywhere}
.management-question-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 12px;color:#6b7684}
.management-question-meta small{font-size:12px}
.management-question-basic{color:#3d4753;font-size:12px}
.management-call-row .call-insight{margin:4px 0}
@media(max-width:700px){.management-class{font-size:12px;padding:5px 10px}.management-class strong{font-size:14px}.management-questions li{font-size:12px}}
.class-feedback-options{display:grid;gap:6px;margin:10px 0}
.class-feedback-options label{display:flex;align-items:center;gap:8px;font-size:13px}
.class-feedback-options textarea{width:100%;margin-top:8px}

/* Keep long source names and wide team tables inside their own cards. */
.management-body,.management-columns,.management-panel,.management-source-rows,.management-source-row,.management-table-scroll{min-width:0;max-width:100%}
.management-columns{grid-template-columns:repeat(auto-fit,minmax(min(100%,380px),1fr))}
.management-source-label strong{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}
.management-source-actions{flex-wrap:wrap}.management-source-actions small{min-width:0;overflow-wrap:anywhere}
.management-table-scroll{overflow-x:auto;overscroll-behavior-x:contain;border-radius:4px}
.management-table-scroll table{min-width:480px}
.management-table-scroll th:first-child{position:sticky;left:0;z-index:1;background:#fff;min-width:140px;max-width:180px;padding-left:8px;box-shadow:1px 0 #edf1f5}
.management-table-scroll th:first-child button,.management-table-scroll th:first-child>strong{display:block;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.management-skeleton .management-metric{min-height:150px}.management-skeleton span,.management-skeleton strong,.management-skeleton small{display:block;height:14px;width:65%;margin-bottom:18px;border-radius:4px;background:#e4e8ee}.management-skeleton strong{height:30px;width:45%}
@media(max-width:700px){.management-columns{grid-template-columns:minmax(0,1fr)}.management-table-scroll th:first-child{min-width:125px;max-width:145px}.management-table-scroll th:first-child button,.management-table-scroll th:first-child>strong{max-width:125px}}